Terms of Business

Appointments

An appointment card will be issued on the first lesson and you are advised to bring the card to each lesson so that future appointments can be made.

Driving licence

You must hold a valid, signed current driving licence which will be inspected on the first lesson and will be checked regularly.

You must inform me if you receive any endorsements during the time you are receiving tuition.

You must inform me of any disabilities which might affect your ability to drive.

Client well-being

In the interest of comfort and safety you are advised to wear suitable footwear and comfortable clothing which does not restrict any movement or obscure visibility.

Tuition fees

Tuition fees are as stated on the Prices page and may be payable in advance. All accounts must be cleared before proceeding on an official driving test.

Postponement of a lesson by the instructor

If a lesson is postponed at short notice due to vehicle failure or other emergency, an alternative appointment shall be made with mutual consent. Should the postponement be a driving test, I shall be responsible to you for the fee of the next test if it cannot be cancelled within the required time (see test appointment document for details), regardless of your continuation of lessons with me. You should appreciate that it may not always be possible to notify you of a cancellation if the breakdown occurs on the way to the lesson.

Driving tests take priority over lessons therefore, a lesson already booked may sometimes have to be cancelled or postponed if I receives short notice of a driving test.

Where possible I will give at least 2 days notice of rearrangement or postponement of a lesson.

Postponement or cancellation of lesson by the pupil

At least 2 days notice of postponement or cancellation of a lesson is required.  Late cancellations will be charged for as specified in the Prices.

Notice will be deemed to have been served on the day that the communication is received, either by phone, text or in writing.

Postponement or cancellation of a test

There is a statutory period of notice required under government regulations for the cancellation or postponement of a test.

If possible you will be advised in good time of the advisability of cancelling their test. I cannot be responsible for the loss of the fee if you fail to immediately notify the test booking office. Details are on the test appointment document.

I cannot be held responsible for ANY postponement or cancellation of a test by the testing authority. If this occurs at short notice, fees are still payable. It may be possible for you to claim lost fees from the testing authority.

If you fail to attend your test or do not produce required documentation, I will still charge for my time.

Instructor guarantee

I am a legally authorised instructor, ADI No. 247406. The official authorising document is displayed on the windscreen of my car and may be inspected freely at any time. You may be accompanied on your lesson by a supervising examiner, whose job is to ensure that the tuition given meets the required standard. This is a legal requirement and is in the public interest.

The driving test

You will be advised when the appropriate time is to make an application for a driving test. The advise will be based on the progress made to date. It does NOT imply that the necessary standard has been reached or that it will for certain be reached by the appointed test date. I will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save expense, unnecessary failure and the consequent delay in waiting for another test and obtaining a full licence.

I reserves the right to withhold the use of my car for the test or a lesson, if of the opinion, the you are :

- not at driving standard (test only)

- medically unfit (including eyesight)

- under the influence of drugs or alcohol

- not properly licensed to drive

- consistently late for or failing to keep appointments

 - in arrears over payments

 - considered to be unsafe to handle a motor vehicle for any other reason.

You may be accompanied on your test by a supervising examiner, whose job is to ensure that official standards of testing are observed by examiners. This is a legal requirement and is in the public interest.

You are reminded it is your responsibility to take the required documents to your driving test.

You must produce the test appointment when booking the use of my car for your driving test. If it is not produced I cannot accept responsibility for incorrect booking time or date.

Lessons in own car

Lessons may be taken in your own car by agreement and on the understanding that the car is insured for you to drive.  I can in no way be held liable for any damage or accident. While every effort will be made to prevent you having an accident or damaging the car, it must be realised that control is limited without dual control pedals. In view of the extra responsibility entailed, there will normally be no reduction in lesson charges.

Insurance

My car is fully insured for tuition and driving tests.

No liability of any kind can be accepted by me for the loss of, or damage to any property belonging to you, or in your possession.

Legal liability

You should be aware that my primary objective is to promote road safety and in doing so I will have to issue instructions which should be carried out without undue argument.

I will make every effort to train you to the highest standard but can in no way be held liable for any errors you commit whilst driving and unaccompanied by me either before or after a test pass.

Complaints

If you are unhappy with any aspect of your tuition you should notify me without delay and not later than seven days from the date on which the cause of the complaint arose. Every effort will be made to satisfactorily deal with the complaint, these 'Terms of Business' and the 'Code of Practice for Approved Driving Instructors' forming the basis for negotiations.

Should any dispute be unresolved mutually, then you have the right to refer the matter to Driving Instructors Association, Safety House, Beddington Farm Road, Croydon, CR0 4XZ  or  Driving Standards Agency, Stanley House, 56 Talbot Street, Nottingham NG1 5GU.